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Contact Through The Country Door Customer Service

Through The Country Door Phone Numbers and Emails

Toll-Free Number:

  • (800) 240-6878
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How to Contact The Country Door Customer Service?

Most Popular Number:

(800) 240-6878
Total calls: 152 Issues resolved: 9 Last call: Apr 23, 2025
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PissedConsumer Reporter

If you need to contact The Country Door's customer service team, you can reach them at (800) 240-6878. Their support staff is available Monday-Friday, 8 AM-12 AM CT, to help with order details, product questions, or other account inquiries. Having your account or order information ready when you call can help expedite the process. The team is well-equipped to handle common requests like login assistance for the online portal. Calling during less busy hours can potentially shorten wait times. This number connects you directly to representatives who can resolve a variety of issues relating to The Country Door website products and services.

The Country Door website has implemented an easy-to-use web form to field customer emails and inquiries through their Website's Contact page. To utilize this, navigate to their "Email Us" section and input your details and questions or issues. This allows clients to comprehensively explain situations that may be difficult over the phone. It's recommended for non-time-sensitive matters.

When submitting the form, include as much relevant information as possible to help The Country Door team efficiently resolve your case. You will receive a response to your email address on file, so remember to check your inbox and spam folders regularly. This alternative contact method facilitates detailed communication for matters best handled indirectly or asynchronously.

The Country Door website customer service team is available Monday-Friday, 8 AM to 12 AM Central Time. This extensive coverage allows clients to reach out at their best convenience. When contacting via phone or web form, doing so within these hours ensures you connect with a representative and receive a prompt response.

If you are not in the Central Time zone, remember the difference to align withThe Country Door business hours. For the fastest service on matters like login help, early-day calls are suggested, though assistance is available for 12 hours daily. With availability nearly around the clock on weekdays, clients can access support at a personally optimal time.

The Country Door website has implemented a convenient online contact system to facilitate customer support. Locate the "Contact Us" or "Help" portion, then choose the "Email Us" web form to send a direct inquiry or issue to their team.

This allows you to detail specific scenarios, include attachments if needed, and comprehensively explain the situation so representatives grasp it fully. Make certain to include your contact details like name and email to enable response. The support staff regularly reviews submissions through this system and will follow up via email on your case. For thorough or complex matters requiring additional info, this web form enables efficient communication.

The Country Door address of official headquarters, useful for formal correspondence, is Country Door 1112, 7th Avenue, Monroe, WI 53566.

This can facilitate officially communicating more sensitive, complex, or unresolved issues by mail. Any letters should be clearly designated to the appropriate department or personnel if known.

For most standard customer service needs, contacting The Country Door via 24/7 call center at (800) 240-6878 or a convenient website email form tends to be quicker and more effective. But when traditional methods are unsuccessful, or the matter requires legal attention, sending mail to their central office serves as an alternative option.

Through The Country Door Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Through The Country Door Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Through The Country Door is 8002406878.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Through The Country Door mainly because of request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Through The Country Door Website:

Through The Country Door Help Center:

Corporate Office Address:

Through The Country Door
1112 7th Avenue
Monroe , Wisconsin 53566
United States

Through The Country Door Rating Based on 13 Reviews

Rating details

3.1
more details
Customer service
Website
Advertised vs Delivered
Diversity of Products or Services

Rating stats

Rating trend

Summary of Through The Country Door Customer Service Calls

152 TOTAL
CALLS
00:42 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Through The Country Door?

Payments and Charges Question:

  • “Pay bill”
  • “I paid my bills to a zero balance”
  • “Payment”

Request for Information Question:

  • “I need to know how much is interest I paid on my credit card this year”
  • “Place an order”
  • “Need talk about my bill”

Shipping and Delivery Question:

  • “Delivery status of current order”
  • “Received wrong order”
  • “Delivery”

Account Question:

  • “Balance”
  • “You say I have 2 accounts !! You say that you haven’t received my payment mailed on January 24 th ! I have 1 account . I owe less than 250 on it ! I’ve never been late . I’ve never had 2 accounts . I pay extra every month . I’m a long- standi”
  • “Account”

Return/ Replace Question:

  • “Need the outer cabinet for the fireplace”
  • “Address change”
  • “Return”

Product/ Service Question:

  • “My product is damaged”
  • “A purchase”
  • “Damaged hutch”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel my autopay”
  • “Cancel all catalogs all contact catalogs control by you company”

Refund Question:

  • “Refund”
  • “Where's my refund for my windmill returned on Feb 17”

Other Question:

  • “Incomplete order”
  • “I owe you money”
  • “Color of quilt rambling Rose background color”

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